Effective Date: August 5, 2026

Welcome to The Flight Hub Ltd. These Terms & Conditions govern your use of our website and the travel services we provide. By accessing our website, requesting a quotation, making a booking, or purchasing any travel-related service through us, you agree to be legally bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About Us

The Flight Hub Ltd is an independent travel agency that assists customers in booking flights, hotels, holiday packages, and other travel-related services through our network of travel suppliers and partners.

2. Acceptance of Terms

By using our website or making a booking, you confirm that:

• You are at least 18 years of age.
• You have the legal authority to enter into binding agreements.
• All information you provide is accurate and complete.
• You accept these Terms & Conditions on behalf of yourself and all travelers included in your booking.

3. Booking Confirmation

A booking is considered confirmed only after:

• Payment has been successfully received (where applicable).
• Availability has been confirmed by the airline, hotel, or travel supplier.
• A booking confirmation or e-ticket has been issued.

Until confirmation is issued, prices and availability remain subject to change.

4. Prices

All prices displayed or quoted are subject to availability and may change without prior notice until the booking has been confirmed.

Prices may include applicable taxes and fees unless otherwise stated. Additional charges may apply for optional services including, but not limited to:

• Seat selection
• Extra baggage
• Travel insurance
• Visa assistance
• Airport transfers
• Special requests

Currency exchange fluctuations or supplier surcharges may also affect pricing before confirmation.

5. Payments

We accept major debit cards, credit cards, and other approved payment methods available through our website.

By making a payment you confirm that:

• You are authorized to use the payment method.
• The billing information provided is correct.
• Payment authorization may be required before booking confirmation.

We reserve the right to refuse or cancel transactions suspected of fraud or unauthorized activity.

6. Changes to Bookings

Any request to modify a booking is subject to:

• Airline rules
• Hotel policies
• Tour operator conditions
• Availability

Additional charges, fare differences, supplier penalties, or administration fees may apply.

Certain discounted or promotional fares may not permit any changes.

7. Cancellations

Cancellation policies vary depending on the travel supplier.

If you cancel your booking:

• Cancellation fees imposed by airlines, hotels, or suppliers will apply.
• Service fees charged by The Flight Hub Ltd may be non-refundable.
• Some bookings may be completely non-refundable.

Refund eligibility is determined by the supplier’s fare rules and booking conditions.

8. Refunds

Where a refund is approved:

• Refunds will be processed using the original payment method whenever possible.
• Processing times vary depending on the airline, supplier, bank, or payment provider.
• The Flight Hub Ltd cannot guarantee the exact timeframe for supplier-approved refunds.

Service charges and supplier-imposed penalties may be deducted from refundable amounts.

9. Travel Documents

It is the traveler’s sole responsibility to ensure possession of:

• Valid passports
• Required visas
• Transit visas
• Health certificates
• Vaccination documentation
• Any other entry requirements for each destination

Failure to possess correct documentation may result in denied boarding or entry without entitlement to a refund.

10. Passport & Visa Requirements

Passport validity requirements differ by country.

Many destinations require passports to remain valid for at least six months beyond the date of travel.

Customers are responsible for checking all immigration requirements before departure.

11. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance covering:

• Trip cancellation
• Medical emergencies
• Lost baggage
• Flight delays
• Personal liability
• Travel interruptions

Travel insurance helps protect against unforeseen events beyond anyone’s control.

12. Airline Schedule Changes

Airlines may modify:

• Flight schedules
• Aircraft types
• Routes
• Departure times
• Arrival times

These changes are outside our control.

The Flight Hub Ltd acts only as an intermediary and cannot be held responsible for airline operational changes.

13. Supplier Responsibility

Flights, accommodation, transportation, tours, cruises, and other travel services are provided by independent third-party suppliers.

Each supplier operates under its own terms and conditions.

The Flight Hub Ltd is not liable for:

• Supplier insolvency
• Operational failures
• Delays
• Cancellations
• Service quality
• Overbooking
• Acts or omissions of suppliers

14. Force Majeure

We are not responsible for delays, cancellations, losses, or additional expenses caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Severe weather
• Pandemics
• Government restrictions
• Political unrest
• Terrorism
• Civil disturbances
• Airport closures
• Airline strikes
• Technical failures
• War
• Public health emergencies

15. Customer Responsibilities

Customers agree to:

• Provide accurate booking information.
• Carefully review booking confirmations upon receipt.
• Notify us immediately of any errors.
• Comply with airline and immigration regulations.
• Arrive at airports within recommended check-in times.
• Follow all travel safety requirements.

Failure to do so may affect your travel rights.

16. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Submit false or misleading information.
• Attempt unauthorized access to our systems.
• Copy, reproduce, or distribute website content without permission.
• Interfere with the operation or security of the website.

17. Intellectual Property

All content on this website, including text, graphics, logos, images, designs, trademarks, and other materials, is owned by or licensed to The Flight Hub Ltd.

No content may be copied, reproduced, modified, or distributed without prior written permission.

18. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of personal information necessary to provide travel services and fulfill legal obligations.

19. Limitation of Liability

To the maximum extent permitted by applicable law, The Flight Hub Ltd shall not be liable for:

• Indirect losses
• Consequential damages
• Loss of enjoyment
• Loss of business
• Missed connections
• Missed events
• Airline operational decisions
• Travel delays
• Acts or omissions of third-party suppliers

Our total liability, where applicable, shall not exceed the amount paid directly to us for the booking.

20. Indemnification

You agree to indemnify and hold harmless The Flight Hub Ltd, its employees, directors, affiliates, and partners from any claims, damages, liabilities, or expenses arising from:

• Your misuse of the website.
• Violation of these Terms.
• Breach of applicable laws.
• Incorrect information supplied by you.

21. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws governing the operation of The Flight Hub Ltd.

Any disputes arising from these Terms shall be resolved through the competent courts having appropriate jurisdiction.

22. Changes to These Terms

The Flight Hub Ltd reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately upon publication on this website.

Continued use of our services constitutes acceptance of the revised Terms.

23. Contact Us

If you have any questions regarding these Terms & Conditions or your booking, please contact our customer support team using the contact details provided on our website.

Thank you for choosing The Flight Hub Ltd. We appreciate your trust and look forward to helping you enjoy a safe, smooth, and memorable travel experience.